Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Alpha’s RFID keycards have transformed our campus security. The ease of access for students and staff has significantly improved our operations, making it a safer environment for everyone. We appreciate their commitment to innovation and customer service, which has made our transition seamless. Highly recommend their solutions for any educational institution looking to enhance security and efficiency!
Eric Robinson
University of Technology
Empowering Secure Access
Innovative Access Solutions for Education
01
Enhanced Security Features
Our advanced RFID keycards and digital access systems ensure that educational institutions maintain a secure environment. With seamless integration, we provide reliable access control tailored for schools and universities.
02
User-Friendly Experience
Designed with the user in mind, our systems simplify access for students and staff, enhancing their experience while ensuring safety and security across campuses.
03
Comprehensive Support
We offer dedicated support and training for educational institutions, ensuring that staff can effectively manage access control systems and respond to any issues promptly.
Need assistance with access control?
We’re here to help you enhance security and streamline access solutions.